Shadale Jacobs is a Licensed Clinical Mental Health Counselor Associate in North Carolina and a Certified Professional Coach with over 20 years’ experience in the behavioral health field. She obtained both a Bachelor’s degree in Psychology and a Master’s degree in Agency Counseling from North Carolina Agricultural and Technical State University and began her career working with pregnant and parenting teens as the program manager for a transitional living program. While there she developed a curriculum to assist the participants with education, employment, and basic life skills. Mrs. Jacobs also has extensive experience with call center operations and the crisis continuum after working 14 years with the largest Managed Care Organization in the state of North Carolina. Mrs. Jacobs served as a member of the North Carolina Governor’s Suicide Prevention Workgroup for Service Members, Veterans, and their families and continues to be an advocate for appropriate services for the military community. In 2021, Shadale and her husband founded the Marriage Matters Community which serves to support and educate couples who are intentional about obtaining and maintaining healthy relationships.